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    Privacy Policy

     

    This privacy policy sets out how Where To Holiday Ltd uses and protects any information that you give us when you use this website.

    Where To Holiday Limited ("we", "us") is registered in England and Wales, Company registration number: 07892145. We are registered under the Data Protection Act 1998, number Z3103134.

    We treat the personal information of site users with the utmost respect and confidentiality and take reasonable steps to ensure that your personal information is stored securely and accurately. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at info@wheretoholiday.com

    Where To Holiday is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be reassured that it will only be used in accordance with this privacy statement.

    Where To Holiday may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st of April 2012.

     

    What we collect

    When you visit, register or use the services on our site, you may be asked to provide certain information about yourself, including your name and your contact details.

     

    What we do with the information we gather

    We require this information to provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
    • Regulating the experiences posted on the service.
    • We will use the information to send you a newsletter.
    • We may periodically send emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. 
    • We may use the information to customise the website according to your interests.

     

    Security

    We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

    The information we collect or record may be encrypted on back-up files and stored securely away from our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information.

    We will explicitly ask you when we need information to identify you. We may require you to co-operate with our security checks before we disclose information to you. Your information will not be transferred outside of the European Economic Area.

    We will retain your information for a reasonable period or for as long as is required by law.

     

    How we use Cookies 

    Where To Holiday is an experience site and like many websites, we use "cookies" to enable us to personalise your visits to our site, keep track of your preferences and to track the usage of our site.  A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

    Like all websites, our servers automatically record "log files" containing information about the volume and characteristics of our website traffic e.g. Internet Protocol (IP) address, numbers of pages viewed, length of time spent on site. We use log files to build pictures of how our site is used, which help us to monitor and improve the service. We cannot identify you from your log files alone.

     

    Links to other websites

    Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

     

    Controlling your personal information

    You may choose to restrict the collection or use of your personal information in the following ways:

    • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
    • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@wheretoholiday.com

     

    We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so.

    You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please call The Privacy Manager on our general number 01344 297366.

    If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.